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The email address does not exist in the directory

Type a correct email address, have the system re-set your password:

Related common problems (FAQ #24, #25, #26):

Q: I signed up AnGenMap Directory, however I cannot login, and it always complains my login/ password incorrect. Why?
A: When you first sign up the AnGenMap Directory, your account is registered but not activated until you login to complete your profile/settings with a temporary password the system send to your email box. If you fail to get that confirmation email (eg. if your email address was not typed correctly, or the mail went to your spam folder, etc), please ask the Helpdesk for help.

Q: I subscribed to and receive AnGenMap list mails but I cannot logon the Member's Directory (it says it cannot find my email address).
A: It's most likely that you have not set up an AnGenMap Directory profile yet. Note that the AnGenMap mail listserv and AnGenMap Directory are two separate services although the AnGenMap Directory has functions to support user interactions with AnGenMap mail listserv.

Q: I subscribed to AnGenMap list and receive list mails alright. But when I try to post to the list, it complains that I am not a subscriber, why?
A: It's most likely that your mailbox may have multiple email address identities, and your mailbox receives mails on both but sends outgoing mails on only one of them. If that's the case, your out-going mail address may not be identical to the one you subscribed to AnGenMap. For example, these two email addresses:
smroger@wisc.edu
smroger@vetpath.wisc.edu
are both valid for your mailbox "smroger", however, the sendmail program may use smroger@vetpath.wisc.edu in your "From:" mail header of your out-going mails, while you have only smroger@wisc.edu on the AnGenMap list. To solve the problem, you may want to find out which one is currently on the list, and add the alternatives to the list so the AnGenMap list will recognize both.
Try again, in case you had a typo before, or you have received a temporary pass:
Your email:
Password:
Don't have an account? Open a new account for free.

 

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